DEVICE INSURANCE

How much will it cost me?

   CODE        INSURANCE BAND VALUE                      PRICE PM (EXCL)

  • CC20       Comp Cell Insu (R0-R1500)                     R 16.67

  • CC21       Comp Cell Insu (R1501-R2500)              R 25.44

  • CC22       Comp Cell Insu (R2501-R3500)              R 42.98

  • CC23       Comp Cell Insu (R3501-R5000)              R 60.53

  • CC24       Comp Cell Insu (R5001-R7500)              R 82.46

  • CC25       Comp Cell Insu (R7501-R10000)            R 104.39

  • CC26       Comp Cell Insu (R10001-R15000)          R 143.86

  • CC27       Comp Cell Insu (R15001-R20000)          R 183.33

  • CC28       Comp Cell Insu (R20001-R25000)          R 218.42

  • CC29       Comp Cell Insu (R25001-R30000)          R 262.28

  • CL38       Comp Cell Insu (R30001-R35000)          R 259.13

If your device is lost or stolen

BLACKLIST THE DEVICE

Email us to blacklist your device. This blocks the device and prevents it from being used by someone else.
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SUBMIT A CLAIM

Email us and we will connect you with one of our agents to Submit your Claim.

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PAY THE EXCESS AND GET A NEW DEVICE

If your claim is approved, you pay an excess fee (Normally 15% of claim value excl betterment if any). We then replace your device with a new device of the same or similar type. 

*The whole process usually takes around 48h (Excl. Sundays and Public holidays) depending on stock availability.

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**The policy only covers the insured Device(s), used TOGETHER WITH the Vodacom SIM Card listed on your attached policy schedule.

Full Terms and Conditions can be found on the following link:
https://www.vodacom.co.za/vodacom/terms/privacy-policy/insurance-company